Aadhaar Not Needed for OYO Stay Anymore: New Digital Feature Enhances Guest Convenience

OYO Simplifies Check-In with Digital Aadhaar Option

In a major digital upgrade, OYO Rooms has introduced a new feature that eliminates the need for travelers to carry their physical Aadhaar card during hotel check-ins. Guests can now verify their identity using the DigiLocker app, making the check-in process quicker, safer, and more convenient. The move marks another step in OYO’s journey to enhance user experience through tech-driven solutions.

OYO’s founder, Ritesh Agarwal, confirmed the update via a tweet, highlighting that guests can now check in by showing their digital Aadhaar stored in the government-backed DigiLocker app. This change is aimed at offering more flexibility to travelers who prefer a paperless experience.

What is DigiLocker and How Does It Work for Hotel Stays?

DigiLocker, launched by the Government of India, is a secure cloud-based platform that allows users to store and access official documents like Aadhaar, PAN card, and driving licenses digitally. Documents uploaded to DigiLocker are digitally signed and issued directly by authorized government departments, making them fully valid for use in official scenarios—including hotel check-ins.

At OYO hotels, guests can simply open their DigiLocker app, retrieve their digital Aadhaar, and present it to the front desk during check-in. This eliminates the need to carry physical copies or worry about lost documents while traveling.

Added Benefits for Modern-Day Travelers

OYO’s latest digital feature particularly benefits tech-savvy and frequent travelers, many of whom prefer to store their identification digitally to avoid the risk of theft or misplacement. Beyond convenience, the initiative also aligns with India’s push toward digital infrastructure and sustainability by reducing paper dependency.

This initiative not only streamlines the customer experience but also supports the green movement by reducing physical document use. With safety and ease at the forefront, OYO’s new system ensures that your digital Aadhaar is as trustworthy and secure as a physical one—while keeping your travel light and stress-free.

Promoting Safety and Government-Grade Security

Digital Aadhaar via DigiLocker is secured with government-grade encryption and authentication protocols, ensuring high levels of data protection and identity verification. Hotel staff can easily verify the authenticity of these documents as they are digitally signed and issued by government agencies.

This added layer of security is especially valuable for solo travelers or those moving frequently across cities, ensuring that identity verification is both seamless and safe.

OYO Continues Its Push Toward a Fully Digital Experience

With this latest feature, OYO further strengthens its position as a digital-first hospitality platform. By embracing tools like DigiLocker, the company reinforces its commitment to making hotel stays faster, safer, and more accessible to all users. Travelers can now focus more on their journeys—and less on paperwork.

This move not only supports government-led digital initiatives like Digital India but also sets a new benchmark in the hospitality sector for integrating technology with customer service.